Our Customer Claims team are working remotely, contacting our customers to progress existing claims and managing email enquiries. A member of the Team will review your claim along with any supporting documents you have submitted and contact you to discuss the next steps.
We will do all we can to progress your claim as quickly as possible, however, it may take us a little longer to process your claim. Please bear with us as our people do their best to help you.
We will continue to adapt our process as the situation evolves.
BCA ASSURED OR BCA ASSURED EV / HYBRID
The quickest way to make a claim is online.
BCA ESSENTIAL CHECK
You are unable to make a claim on a vehicle with a BCA Essential Check.
The check is provided for information only.