BCA Assured Claim

Customer claims with BCA

Important Customer Notice:

During these unprecedented times our priority has always been to support our customers and people as best we can for as long as we can. Due to the recent changes in government guidelines we are unfortunately having to temporarily close the Customer Claims department and suspend our BCA Assured and Grading Claim process until further notice.

As soon as the situation changes and our processes are back up and running we will let you know and of course do all we can to process your claim as quickly as possible.

Is my claim eligible?

If you can say yes to the following criteria then we can help with a claim:

  • I found a fault that wasn’t reported on the BCA Assured / BCA Assured EV/Hybrid Report.
  • I have had the vehicle for less than 48 hours or have driven less than 500 miles (whichever comes first) since uplifting the vehicle from a BCA centre OR from taking delivery of the vehicle transported to me by BCA.

Is it a yes?

 Read Speed up my claim to ensure you have everything we need to help us process your claim swiftly, or go to Make a Claim and find out how to register your claim with us.

 I want to know a bit more about BCA Assured / BCA Assured EV/Hybrid claims.


Read more about BCA Assured and BCA Assured EV / Hybrid.
Read BCA Assured Terms and Conditions.
Read BCA Assured EV / Hybrid Terms and Conditions