Take a minute to read our Frequently Asked Questions, some answers to your questions might be here.
What is BCA Assured?
It is an independent 30 point mechanical assessment carried out by skilled inspectors at our network of Remarketing Centres.
What is BCA Assured EV / Hybrid?
This report covers all areas in BCA Assured and also includes areas that are specific to self charging / plug-in hybrid and electric vehicles.
Read more on BCA Assured EV / Hybrid here.
What do the reports cover?
Take a look at the BCA Assured / EV Hybrid Guide for details on the areas that are covered and how the assessment is carried out.
Why doesn’t every car have one?
Only cars under 8 years & 120 000 miles we are presenting for vendors that have agreed to the reports being placed on their stock will be assessed.
There are some exclusions:
- cars registered on the "current plate" or immediately "preceding plate"
- non runners
Why only cars under 8 years & 120,000 miles?
This category of vehicles was selected following feedback from our buyers as to which vehicles they were most interested in receiving the assessment.
Are LCVs included?
The majority of Light Commercial Vehicles offered on behalf of a number of our vendors at Blackbushe, Manchester Commercials, Measham Commercials and Glasgow are covered by BCA Assured. Most LCVs will have the benefit of a mechanical report regardless of age or mileage.
How do I know if a vehicle is BCA Assured?
If a vehicle is assessed there will be a BCA Assured / BCA Assured EV / Hybrid mechanical report on Auction View (a button below the image on the vehicle details screen) and a copy of the mechanical report can be seen on the vehicle windscreen on the day of sale.
Who assesses the cars?
The assessments are carried out by independent inspectors at our remarketing sites.
Will the report tell me if there is a problem with the turbo (where applicable)?
As we don’t road test the vehicles, any gearbox or clutch faults reported have been identified from the 20 metre drive test. We only report on faults that occur when in 1st and reverse gear, so the report does not cover faults that occur in other gears, or at speed. For this reason, we are unable to note anything about the condition of the turbo (where present).
Why doesn’t the report tell me about oil / fluid leaks underneath the vehicle?
The assessment is carried out at ground level and the inspectors do not put the vehicles on a ramp. So, although they may note that there is an oil leak (in the Comments section) it will only be because they have observed it from looking at the engine from above, they do not report on the source of any leaks.
Why does the report sometimes show Other Warning Lights?
Other warning lights are reported when they are seen. It will be noted in the comments section if any other warning lights (in addition to the ones in the Interior Checks section) are illuminated.
Does the report tell me if the Sat Nav / In Car Entertainment / Air Conditioning system works?
During the assessment the inspectors will switch the Sat Nav / In Car Entertainment / Air Conditioning on and off. Where any of these areas show OK on the report, the inspectors have noted that power is supplied to the system, they are unable to test the functionality of the system.
Does the assessment cover vehicle modifications?
There are many and varied modifications that can be made to vehicles and as such it’s not something that we cover within the BCA Assured or EV/Hybrid assessment. Vehicle modifications that maybe highlighted on the report but cannot be claimed against include, but are not limited to: aftermarket exhaust, engine modifications, wheels, suspension and additional interior/exterior lighting.
What can I claim on?
You can claim on aspects of the report that have been misreported. You cannot claim for faults in areas that are not covered by the BCA Assured assessment.
To read more about claims visit our BCA Assured Customer Claims pages.
Have a look at the BCA Assured / BCA Assured EV / Hybrid Guide to learn more about the assessment, how it is done and what is covered.
View BCA Assured Terms and Conditions
View BCA Assured EV / Hybrid Terms and Conditions