Customer Update

Safely supporting your business

Sales currently remain online only with BCA

All sales currently remain online for trade account holders only and we’re keeping close to the latest government guidance in order to protect our people, customers and suppliers. We’ll look to restart physical auctions when appropriate.

Important information to help you buy from BCA...

Buying:

  • All sales will be conducted online either through our BCA Bid Now/Buy Now platforms or Online Sales i.e. no physical sales will take place during this time.
  • To buy online with BCA you need a BCA Trade Account. You can then apply for online access if you meet the application criteria. Please check details before applying.
  • We have temporarily suspended all online additional fees so you can buy through BCA Bid Now/Buy Now or via the Online Sales at no additional fee. (Normal BCA buyers fees apply).

Payment:

For vehicles you purchase please pay electronically before you book a collection slot.

Currently payment options are:

  • Payment values up to £20k must now be made through debit card online
  • Any value payments – using bank transfer
  • We will email you an invoice with payment instructions.
  • Pay for your vehicle online following the instructions in your email invoice.

Collection:

You must contact the Auction Centre and arrange a collection slot before arriving at our Auction Centres. Our people will be on hand to help you and we have extended our opening hours to help you safely collect vehicles you buy.

Our Centres are open from 9.00am – 6.00pm Monday to Friday and Saturday from 9.00am - 1.00pm.

To get in touch with an Auction Centre please use our Auction Directory for the relevant contact details.

Delivery:

  • We do have a limited plate driven delivery service or transporter options*.  Please contact the Auction Centre or alternatively email bcabuyersupport@bca.com  

*To qualify for the plate driven delivery service purchased cars and LCVs must meet the following criteria - exceptions apply:

  • Vehicles purchased must be under 8 years old
  • Vehicles must have under 100,000 miles on the odometer
  • Valid MOT
  • Clean BCA Assured report
  • Transporter option is available on purchases of 3 or more vehicles from one BCA location.